Shipping policy

Shipping Policy

At Cozy, we aim to deliver your orders quickly and safely.

Order Processing
All orders are processed within 1–2 business days after confirmation.

Shipping Time
Delivery usually takes 3–7 business days depending on your location.

Shipping Charges
Shipping charges will be calculated and displayed at checkout. Free shipping may be available on selected orders or offers.

Cash on Delivery (COD)
We offer Cash on Delivery on eligible orders. A small additional charge may apply for COD orders.

Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email to track your order.

Delivery Delays
Delivery may be delayed due to unforeseen circumstances such as weather, holidays, or courier issues. We appreciate your patience in such cases.

Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

Contact Us
For any shipping-related queries, please contact us at:
📧 thecozycloths@gmail.com